DOT OSP License for Call Centres

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Easy & Hassle Free Online Process
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Advisory Session From Experts

What is the Applicability of OSP license registration?

Service providers in India involved in providing services like tele-banking, tele-medicine, tele-education, tele-trading, e-commerce, call center, network operation center and other IT Enabled Services, using telecom resources are required to obtain OSP Registration. 1. Only companies that are incorporated as a private limited or a limited liability partnership can apply for this form of infrastructure. 2. OSP can only take services from registered vendors 3. A network diagram associated with the telecommunication is needed to be submitted to the department of telecommunication. 4. The internet services to provide customer service should only be availed through a registered Internet Service Provider. 5. The company should provide a declaration associated with all of the legal provisions.
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What is the Validity and Compliances of OSP Registration?

Once an OSP Registration is approved, the license is valid for a period of 20 years – unless otherwise expressly mentioned. To maintain compliance, each of the OSPs are required to submit an “Annual Return” to the DOT (Department of Telecommunication) mentioning the activities undertaken and the present status of the OSP. The annual return for OSP License renewal must be submitted with 6 months of completion of the financial year.

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Is OSP registration mandatory?

To obtain an OSP Registration in India, it is mandatory for the entity to be a Private Limited Company. Therefore, Entrepreneurs having plans for starting a call center or BPO or e-commerce or other IT Enabled Services must incorporate a Private Limited Company.

Our Packages

All packages are inclusive of GST and Government Fees.

Starting at ₹ 59000

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    Documents Required For DOT OSP License for Call Centres

    • PAN card of the company.
    • COI of the company.
    • MOA and AOA of the company.
    • Board resolution that authorizes an authorized signatory.
    • List of the directors of the company.
    • A note specifying the nature of the OSP
    • The shareholding pattern of the company.
    • Network diagram associated with the telecommunication
    • Declaration in the form of power of attorney

    Process Involved:


    Other Business Services

    Proprietorship Registration
    Partnership Registration
    Section 8 Company Registration